These Terms of Service ("Terms") are an agreement between PeakKR ("PeakKR", "we", "us") and the person or organization that creates a PeakKR account ("you"). By creating an account or using PeakKR, you agree to these Terms. If you use PeakKR for a company, you confirm you can bind that company to them.
1. The service
PeakKR is web software for agencies to manage clients, projects, tasks, time, reporting, content and SEO data, including features that use artificial intelligence ("AI features"). We may improve, change or remove features over time. We'll give reasonable notice before removing something you rely on.
2. Your account and workspace
You're responsible for your account, keeping your password safe, and everything done in your workspace by people you invite. Tell us promptly at privacy@peakkr.com if you think your account has been accessed without permission. You must be at least 18 to use PeakKR.
3. Plans, trials and payment
- Paid plans are billed monthly in advance through Stripe. Prices are shown on our website and at checkout.
- A free trial converts to a paid plan when it ends unless you cancel before then. Promotional prices (such as the Founders offer) last as long as the offer says, provided the subscription stays active.
- You can cancel at any time from the Billing page; you keep access until the end of the period you've paid for. We don't refund partial months unless the law requires it.
- Plans include a monthly AI allowance. When it's used up, AI features pause until the next month or until you move to a bigger plan.
- If a payment fails, we may limit access to your workspace until it's resolved. We may change prices with at least 30 days' notice; the new price applies from your next billing period after that.
4. Your data
You own the content and data you and your clients put into PeakKR ("Customer Data"). You give us permission to host, process and display it only to provide and support PeakKR for you, as described in our Privacy Policy and Data Processing Addendum. We don't sell Customer Data. You're responsible for having the right to put Customer Data into PeakKR, including data about your clients and the accounts you connect.
5. Connected services and AI
PeakKR can connect to third-party services you authorize (for example Google Search Console, Google Analytics, WordPress, Stripe or rank-tracking providers). Your use of those services is governed by their terms. AI features send the relevant text and data to the AI provider in use (such as Anthropic, OpenAI or Google) to produce a result. AI output can be wrong or incomplete: review it before you publish it or rely on it, and don't treat it as professional, legal or financial advice. You're responsible for what you publish or send to your clients.
6. Email you send through PeakKR
If you send emails through PeakKR (reports, client messages, outreach), you're responsible for following the law that applies to them, including anti-spam laws such as CAN-SPAM, and for having permission to contact the recipients. Don't use PeakKR to send unsolicited bulk email that the law doesn't allow.
7. Acceptable use
Don't use PeakKR to break the law, infringe others' rights, send malware, attempt to access other workspaces or our systems without permission, overload or reverse-engineer the service, or resell it without our written agreement. We may suspend accounts that do, or that put the service or other customers at risk.
8. Availability and support
We work to keep PeakKR available and post its status at /status, but we don't promise uninterrupted service. Maintenance and outages beyond our control can happen.
9. Ending the agreement
You can stop using PeakKR and cancel at any time. We may end or suspend these Terms if you materially breach them. After cancellation you can ask us to export or delete your workspace's data; we delete Customer Data within 90 days of the account closing unless the law requires us to keep it longer.
10. Disclaimers
PeakKR is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee any search ranking, traffic or business result.
11. Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, and each party's total liability under these Terms is limited to the amount you paid us in the 12 months before the claim. These limits don't apply to your payment obligations or to either party's liability that can't be limited by law.
12. Changes to these Terms
We may update these Terms. We'll post the new version here and, for material changes, notify account owners by email at least 14 days before they take effect. Continuing to use PeakKR after that means you accept them.
13. Governing law
These Terms are governed by the laws of the State of Pennsylvania, United States, without regard to conflict-of-law rules, and disputes will be handled in the state or federal courts located there.
14. Contact
PeakKR · privacy@peakkr.com
